Thank you for choosing to be part of our community at FyndHealth (“company”, “we”, “us”, or
“our”).
We are committed to protecting your personal information and your right to privacy. We take your
privacy seriously. If you have any questions or concerns about our policy, or our practices with
regards to your personal information, please contact us by using 'Contact Us' form. When you
visit
our website www.FyndHealth.com (“Sites”) or use any of our Applications or services, you trust
us
with your personal information. In this privacy notice, we describe our privacy policy. We seek
to
explain to you in the clearest way possible what information we collect, how we use it and what
rights you have in relation to it. We hope you take some time to read through it carefully, as
it is
important., This privacy policy applies to all information collected through our websites or
Applications, and/or any related services, sales, marketing or events (we refer to them
collectively
in this privacy policy as the “Sites” and/or “Applications”). Please read this privacy policy
carefully as it will help you make informed decisions about sharing your personal information
with
us.
- What Information Do We Collect?
- Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name,
address, contact information, passwords and security data, payment information,
and
social media login data.
We collect personal information that you voluntarily provide to us when
registering
with FyndHealth through any of our Applications, Websites or Services,
expressing an
interest in obtaining information about us or our products and services, when
using
any of our Applications, when participating in activities on the Sites or
otherwise
contacting us.
The personal information that we collect depends on the context of your
interactions
with us and the Applications and Sites, the choices you make and the products
and
features you use. The personal information we collect can include the following:
- Name and Contact Data. We collect your first and last name, email address,
postal address, phone number, and other similar contact data.
- Credentials. We collect passwords, password hints, and similar security
information used for authentication and account access.
- Payment Data. We collect data necessary to process your payment if you make
purchases or subscribe to our services. This includes, but may not be
limited to, information such as your payment instrument number (such as a
credit card number), and the security code associated with your payment
instrument. All payment data is stored by our payment processor and you
should review its privacy policies and contact the payment processor
directly to respond to your questions.
- Social Media Login Data. We provide you with the option to register using
social media account details, like your Facebook, Google, or other social
media account. If you choose to register in this way, we will collect the
Information described in the section called "How Do We Handle Your
Social Logins" below.
All personal information that you provide to us must be true, complete and
accurate,
and you must notify us of any changes to such personal information.
- Information automatically collected
In Short: Some information - such as IP address and/or browser and device
characteristics – is collected automatically when you use our Applications or
visit
our websites.
We automatically collect certain information when you visit, use or navigate our
Applications or Sites. This information does not reveal your specific identity
(like
your name or contact information) but may include device and usage information,
such
as your IP address, browser and device characteristics, operating system,
language
preferences, referring URLs, device name, country, location, information about
how
and when you use our Sites and other technical information. If you access our
Applications or sites with your mobile device, we may automatically collect
device
information (such as your mobile device ID, model and manufacturer), operating
system, version information and IP address. This information is primarily needed
to
maintain the security and operation of our Applications and Sites, and for our
internal analytics and reporting purposes.
- How Do We Use Your Information?
In Short: We process your information for purposes based on legitimate business
interests,
the fulfillment of our contract with you, compliance with our legal obligations, and/or
your
consent.
We use personal and business information collected via our Applications or Sites for a
variety of business purposes described below. We process your business and personal
information for these purposes in reliance on our legitimate business interests
("Business
Purposes"), in order to enter into or perform a contract with you ("Contractual"), with
your
consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons").
We
indicate the specific processing grounds we rely on next to each purpose listed below
We use the information we collect or receive:
- To provide the functions for which you agree to use the Applications and/or sites
with your Consent. The business Applications are able to bring you the value based
on the data that they capture and the processing that goes on it
- To facilitate user support with your Consent when some issue or service ticket is
raised
- To facilitate account creation and logon process with your Consent. If you choose to
link your account with us to a third-party account* (such as your Google or Facebook
account), we use the information you allowed us to collect from those third parties
to facilitate account creation and logon process
- To send you marketing and promotional communications for Business Purposes and/or
with your Consent. We and/or our third-party marketing partners may use the personal
information you send to us for our marketing purposes, if this is in accordance with
your marketing preferences. You can opt-out of our marketing emails at any time
- To send administrative information to you related to your account, our business
purposes, and/or for legal reasons. We may use your personal information to send you
product, service and new feature information and/or information about changes to our
terms, conditions, and policies
- Fulfill and manage your orders for Contractual reasons. We may use your information
to fulfill and manage your orders, payments, returns, and exchanges made through the
Applications and Sites
- Deliver targeted advertising to you for our Business Purposes and/or with your
Consent. We may use your information to develop and display content and advertising
(and work with third parties who do so) tailored to your interests and/or location
and to measure its effectiveness
- To protect our Applications and Sites for Business Purposes and/or Legal Reasons. We
may use your information as part of our efforts to keep our Applications and Sites
safe and secure (for example, for fraud monitoring and prevention)
- To enable user-to-user communications with your consent. We may use your information
in order to enable user-to-user communications with each user's consent
- To enforce our terms, conditions and policies for our business purposes and as
legally required
- To respond to legal requests and prevent harm as legally required. If we receive a
subpoena or other legal request, we may need to inspect the data we hold to
determine how to respond
- For other Business Purposes. We may use your information for other Business
Purposes, such as data analysis, identifying usage trends, determining the
effectiveness of our promotional campaigns and to evaluate and improve our Sites,
products, services, marketing and your experience
- Will Your Information Be Shared With Anyone?
In Short: We only share information with your consent, to comply with laws, to protect
your
rights, or to fulfill business obligations. We only share and disclose your information
in
the following situations:
- Compliance with Laws. We may disclose your information where we are legally required
to do so in order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court order or a
subpoena (including in response to public authorities to meet national security or
law enforcement requirements)
- Vital Interests and Legal Rights. We may disclose your information where we believe
it is necessary to investigate, prevent, or take action regarding potential
violations of our policies, suspected fraud, situations involving potential threats
to the safety of any person and illegal activities, or as evidence in litigation in
which we are involved
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data
with third party vendors, service providers, contractors or agents who perform
services for us or on our behalf and require access to such information to do that
work. Examples include: payment processing, data analysis, email delivery, hosting
services, customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the Applications and Sites, which will enable
them to collect data about how you interact with the Applications and Sites over
time. This information may be used to, among other things, analyze and track data,
determine the popularity of certain features and content and better understand
online activity. Unless described in this Policy, we do not share, sell, rent or
trade any of your information with third parties for their promotional purposes
- Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company
- Third-Party Advertisers. We may use third-party advertising companies to serve ads
when you visit the Sites. These companies may use information about your visits to
our Sites and other websites that are contained in web cookies and other tracking
technologies in order to provide advertisements about goods and services of interest
to you
- Affiliates. We may share your information with our affiliates, in which case we will
require those affiliates to honor this privacy policy. Affiliates include our parent
company and any subsidiaries, joint venture partners, service providers or other
companies that we control or that are under common control with us
- Business Partners. We may share your information with our business partners to offer
you certain products, services or promotions
- With your Consent. We may disclose your personal information for any other purpose
with your consent
Other Users. When you share personal information (for example, by posting comments,
contributions or other content to the Applications or Sites) or otherwise interact with
public areas of the Applications and Sites, such personal information may be viewed by
all
users and may be publicly distributed outside the Applications and Sites in perpetuity
- Do We Use Cookies And Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access
or store information. Specific information about how we use such technologies and how
you
can refuse certain cookies is set out in our Cookie Policy.
- How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes
outlined
in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes
set out in this privacy policy, unless a longer retention period is required or
permitted by
law (such as tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize it, or, if this is not possible (for example, because
your
personal information has been stored in backup archives), then we will securely store
your
personal information and isolate it from any further processing until deletion is
possible.
- How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational
and
technical security measures.
We have implemented appropriate technical and organizational security measures designed
to
protect the security of any personal information we process. However,please also
remember
that we cannot guarantee that the internet itself is 100% secure. Although we will do
our
best to protect your personal information, transmission of personal information to and
from
our Sites is at your own risk. You should only access the services within a secure
environment.